7 Things We Do Better
There is no other IT consulting, computer support or network services company in Troy, Birmingham and Rochester Hills that can promise you this:
- We’ll Answer Your Call in 60 Minutes or Less – Our Guarantee. Our expert technician who can help your computer support phone call will answer it immediately or will respond in less than sixty minutes – Guaranteed. If your call is not responded to in one hour, we’ll fix it for free.
- Repairs in a Flash. Your computer network and your time are too important to wait around for computer repair. Our remote network IT support services are the answer. We can access your computer network remotely through our network support services. If that doesn’t work, our technician will be at your service that very same day
- Delivered In Plain English. Know that we will answer any computer support & maintenance questions you have so you clearly understand. There is absolutely no intimidating “geek speak” by our IT support technicians.
- Our Guarantee -100% Unconditional Satisfaction. Expect total satisfaction with our products, IT Consulting services, and technology support. We’ll go out of our way with our IT management services to make sure you are a satisfied customer.
- No Unforeseen or Unwanted Surprises. Your network or data will not be damaged, and that’s a promise. You will be alerted to any potential risks involved in completion of computer maintenance services upon our evaluation of your computer or network. All potential risks will be described in detail and your authorization and agreement will be obtained before work begins. Having your files and data backed up beforehand is also heavily recommended.
- Our Guarantee – All Completed Projects Will Be On Time and On Budget. Know that by hiring us for IT Consulting or to complete a project or perform network services, we will never “nickel and dime” you with charges that are unexpected. Sometimes this happens with unethical and incompetent technicians who have improperly planned and researched. We make no excuses. We guarantee the completion of your IT support project ON BUDGET and ON TIME which will ultimately lead to success for your company.
- Your Bill Be Accurate-That’s Our Promise. We guarantee every bill to be detailed and accurate. All IT management services charges are pre-approved by you, so you’ll always know what you are paying for.