How to respond to negative feedback online

From restaurants to sports equipment vendors, no business is immune from negative feedback online. With more and more people spending hours on the Internet every day, customers are quick to voice their opinions about businesses. And their comments aren’t always ...

Things to consider when buying a new computer

Purchasing a new computer can be a daunting task, especially if you’re not familiar with its components. You’ll want to make sure you make the right choice so you don’t end up buying one that becomes obsolete within just a ...

How boring brands can win on social media

As a business owner, you may think social media isn’t worth the effort. You may have dabbled in Twitter, Facebook, or LinkedIn and seen minimal (if any) results. Of course there are other businesses that do well on these platforms ...

What you need to know about Apple’s new iOS 9

For nearly two months now, Apple’s iOS 9 has been available for upgrade. But if you have yet to make the switch, you may still be curious about its new features and whether or not they make it worth installing. ...

Microsoft launches Office 2016 for Mac

Mac users who have been using Office 2011 now have a reason to smile: Microsoft finally released the latest Office 2016 for Mac in September. Office 2016 is packed with powerful new features for Microsoft’s core applications, including Word, PowerPoint, ...

Best storm preparation is communication

There is nothing worse for a company and its customers than being forced to close because of inclement weather. And with winter almost upon us once again, now is a good time to make sure your business continuity plan is ...

Is Kim working or at a Tiger’s game?

WOW, it's half way through the baseball season and Kim is at a Tigers game! What is she doing there during work (besides recording this video)? Watch this video and find out what Kim is doing and how she thinks ...

What’s life like for you in the fast lane…

If you are stressed out by the daily grind, check out another way of looking at life in the fast lane!

Skill Builder- How to use auto correct in Word

Sometimes it seems like we are all thumbs when it comes to typing a Word document. How many times have you typed "fro” when you meant to type "for”? How about words where you reverse the last two letters, like ...

Oops… the true story of how Toy Story 2 was deleted from the Pixar server, and the backup failed.

Lost your backup? Can't happen to you? Watch this video, then go to the mirror and repeat three times, "my backup is good". If it can happen to a giant of Silicon Valley then it could happen to you. Here ...